Gogo is an inflight internet corporation that believes in offering similar internet functionalities in the sky that you would have on the ground. They provide air travellers with the freedom to amuse themselves or work more efficiently. They also connect aircrews to help improve service delivery and provide safe operations in new ways. Gogo uses revolutionary technology to communicate with aircraft to achieve better efficiency and enhance cost savings.

When travelling, networks can be unreliable as you pass through different zones. Gogo is an internet company that identified this gap and came up with a solution. You can subscribe to Gogo when flying and use their internet services for work and entertainment.

At some point, you may no longer require their services and desire to terminate your contract with them.

How To Cancel Gogo Services

There are two ways you can cancel your subscription with Gogo, namely:



Call Gogo customer care on 1-877-350-0038 and follow the instructions given.



Send your termination request via email to [email protected]. However, you would need to send it two days before the monthly renewal date to avoid being charged for the following month. Suppose you unsubscribe after the monthly renewal date. In that case, you can still contact the customer care officials and request a refund.

Documents You Need To Request a Cancellation and Contact Details

Required documents:

Some details will be required during the process of unsubscribing from Gogo. These include:

  • The contact details that you used for registration
  • The login details for your account.

Company’s Details

Email: [email protected]

Telephone: 1-877-350-0038

Physical address:

111 N Canal Street,


Illinois 60606, USA

Alternatives to Gogo

After terminating your contract with Gogo, you may consider using the services of a similar inflight internet firm. Identify one that provides a strong signal strength and is reliable.

Some of the competitive options are:

  • SmartSky Networks
  • Viasat
  • Global Eagle
  • Inmarsat
  • Thales
  • Aero
  • Panasonic